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Enterprise Bureaucratic Stultification – does unnecessary specialisation make for dumber employees?

I am an identity and access management specialist, an area of technology which has good reasons for being a niche specialisation, as do many other other technology areas. But you can imagine my surprise at receiving this unsolicited email from a recruiter:

“My client, a leading British Bank, require a Role Based Access ControlManager to join their offices in Edinburgh on a 6 Month Contract basis with the possibility of extension.
The RBACM will help design the Role Based Access for technology partners throughout my client’s Separation and Business Proving stages, all the way through to transitioning the service to BAU functions. It’s important to note that this role is a Technical ‘Hands-On’ role which also requires Project Management capabilities and the ability to plan.”

Let’s begin with the meaningless drivel, the kind many supposed HR experts suggest we fill our CVs with. Beginning with ‘technical hands-on’ and ‘management’. What usually happens when you follow these self-professed career gurus and add such an inane line to you CV is that a firm looking for a technical role will think you’re not technical enough: who has met a project manager who had the time to get ‘hands-on’ in a multi-million dollar project? Also, requesting that a candidate ‘has the ability to plan’ is just insulting.

Now on to the central issue with this role, role-based access control (RBAC) is one of the many skills an experienced IAM consultant acquires in the course of their career. Every organisation is different, there is no RBAC school or certification, just as there are no IAM schools. Working in IAM requires you continuously keep several key questions in mind in every project: ‘who are you?’, ‘what is your relationship to the organisation?’, ‘what are you allowed to access?’ and how to always be able to monitor that the answers to these questions, defined by business rules, can be continuously monitored and irregularities rapidly identified and remediated.

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Bureaucracy and its Discontents – Bitcoin and the Problem of Arbitrary Power

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Not being old enough to have experienced feudalism, whenever I think of arbitrary, dictatorial power this haunting film comes to mind as how life would be without the constraints placed on individual ambition by the contemporary bureaucratic, and nominally democratic, regime. Salo’ is loosly based off de Sade’s infamous book, and I was hoping that this paper, focused on power and bureaucracy, could continue along this smutty trajectory. We seem though, to have gone from a mode of power summed up in that Pasolini quote “the only true, great, absolute anarchy is that of power” to a mode of power that a popular Italian phrase, used conversationally when discussing the elusive, cunning power of Machiavellian political manouvering that Italy is famous for: “they piss on our heads and tell us its raining”. Pasolini’s death, 35 years later – and still an open investigation – is just such an example of this subtle yet all the more terrifying mode of power: the faceless men hatching complex plots behind an arcane state bureaucracy. Beyond pizza, wine and the mafia, per Braudel we have Italy to thank for state-enforced monopoly capitalism, and what Baudrillard back in ’83 called the Italian simulacra of democracy, which like pizza and wine, is no more limited to Italy than MacDonald’s is to California. With either mode of power, its victims/subjects still bear the brunt of structural violence. Privatising profits and collectivizing debts is the well-established formula of monopoly state crony capitalism, or to use another Italian phrase to describe the sexual orientation of those in power that roughly translates as “gay but with other people’s asses”.

These popular Italian phrases that conflate political power with non-consensual sexual activity, and I wish I could spend the time here recounting horrifying but irresistibly fascinating stories straight out of American Psycho or Wolf of Wall street. Sadly, for the grey world of corporate work in the CBD, this wanton high life is probably as rare as it is for academia, (or maybe I haven’t been invited to secret all-night parties?). Most have been or still go to amazingly debauched parties, but probably few ever went into the office determined to get that paper finished and were greeted with rented Velcro-clad midgets and a supervisor furiously masturbating whilst high on Quaaludes. This persistent image of thought surrounding the corporate world – the libertine trader or Patrick Bateman-style white collar psychopath – is a fantasy similar to Salo’s portrayal of absolute power. It is often taken uncritically by those on the left, or as aspirational fantasy by those corporate and finance workers themselves that grants temporary escape from the grey bureaucratic reality of their day jobs. Like Scarface or The Godfather have become the films that wannabe gangsters watch and imitate, rather than depicting the everyday drudgery and chronic fear of organised crime, so seems to persist the Patrick Bateman fantasy. Yes Baudrillard strikes again. Nick Land cogently asserts that Baudrillard is the philosopher of the end of the monetary gold standard. That is, while ostensibly Baudrillard was the theorist of the much lamented or celebrated postmodern reign of cultural relativity, from a ‘sober’ political economic perspective – and Baudrillard was a sober thinker – it was the end of any standard of value not amenable to political manipulation. I am not arguing that psychopathic financiers or CEOs do not exist, but rather that while glorious psychopaths make for great novels and film, the statistically-relevant quotidian day in corporate office life is much more prosaic and dominated by stultifying bureaucratic processes and structures.

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Proles, White Collars and Professors

..academia is an alien world…We’ve been lied to (is that even news?). I used to despise my corporate life, as I yearned for a place where intellectual work took place. What I am finding is, the narrative doesn’t fit. Like an ex-Christian looking for this supposed evil they warned about, I kept looking for the wolf of wall street at work, that stereotype of the psychopathic corporate culture. Dog eat Dog, etc.. climbing, climbing the corporate ladder…A proletarian who won the gender lottery and white enough not to stick out, put the suit on, everyone is Patrick Bateman..Are not the master’s gadgets desirable, for one coming from nothing? Only an academic would condemn this career path and sheer luck. farmer family, grandparents who’d lived through WW2, were so proud, me being the first to get a degree in the family, to work overseas, to become.. one of ‘them’? No, the internet happened, and the sacred castes of knowledge: the doctor, the lawyer, the notary, the intellectual, their secrets were laid bare. The smoke and mirrors evaporated. Don’t preach to the peasants about revolution if you are surprised to find that the peasant googled that stuff and can debate with you on the latest left heresy. Doctors, don’t try and lecture on health when the peasant is busy reading up on neuropharmacology, has hacked your diagnostic triaging procedures and the sacred formulas you used to mystify the uninitiated with are now on wikipedia and the object of a 200 page edit discussion. The ivory tower is empty, the emperor never had any clothes, etc…And I am still looking for Patrick Bateman in the corporate world. Unfortunately I’m just finding lots of nice people, similar story, “tech is the future” their family said, while being mystified by it, so me along with a multiplicity of others got grey corporate jobs and did boring degrees in business and management and IT to get visas for places where salaries were good because the affluent WASP children believed their own fairy tales about creativity. while WASPs critiqued other WASPs about capitalism and entrepreneurship and libertarianism, we ran your systems, did your accounting, implemented complex systems, the ‘means’ which the WASPs ignored in their quest for ends. It wasn’t glamorous work, it wasn’t work you’d brag about at a party in the new country, but back home, for your families, you were heroes. The WASP kids spoke of radical ideas and collectives, you, they said, your corporate work, is part of the problem. Except our dads don’t live in Mosman.

So it’s just us, not Bateman, and no one has a fucking clue as to what’s going on. the bureaucratechowhitecollarwilter class. We muddle through, sit in boring meetings, help each other out and there are more nationalities in this meeting room now than people. We come from everywhere. Just ex-peasants in the information age, and when the others figure out that the cheat codes were always there…

But please, do keep up the fairy tales about the corporate world..academia is going the way of the priest, the video rental store, and the typewriter. You might as well play WoW if you want levels and quests and fancy titles.

Vulnerability and Promethean Becoming

Originally posted at eflux as part of Superconversations, the collaboration between The New Centre and e-flux.

Responding to Leela Gandhi & Bhrigupati Singh, “Botched Enlightenment: A Conversation

This interview is exciting from several perspectives. First, it provides important non-Western perspectives on emancipation and democracy. Second, it highlights how contingency – the focus of much contemporary philosophy since Meillasoux’s seminal book – as well as humility and emancipatory politics might be linked together as a corrective to a Promethean project. Finally, it is an insightful addition to calls for collective self-mastery in accelerationism and xenofeminism[1], such that in addition to repurposing technological innovations and altering biocultural gender disparities, should also include elevating the collective level of spiritual maturity. In her book,[2] Gandhi weaves together the themes of self-mastery and fragility, the laying bare of human imperfection and the yearning towards emancipation, as well as powerful ideas such as reason and democracy. Her recounting of a minoritarian history of the unfolding of these concepts in the 19th and 20th centuries links Eastern spiritualism, postcolonialism, and Nietzsche, in a manner deeply resonant with the central preoccupations of contemporary discussions on reason and accelerationism.

How would the post-humans of the future cope with immortality and unlimited leisure time? Or access to interplanetary travel? While techno-scientific innovations would be indispensable for achieving these ambitious aims, and the dismantling of the myth of the given not only makes such ambitions possible but demands their realization, it is pure fantasy to imagine that the psychopathologies that haunt the present would not continue to manifest themselves in other guises, even in a post-scarcity and post-mortality future. Such an observation should not serve as an argument for abandoning Promethean ambitions and eulogizing finitude, cruelty and injustice as inescapable elements of human nature, but should instead serve to highlight that the fine line between possible dystopian or utopian futures depends on whether collective self-mastery, or spiritual maturity, can grow in line with technological innovation. Even if the myth of the given is fully dismantled, and scientific nihilism is taken to its final conclusions, with the human fully ‘hacked’ and programmable as the biological machine that it is, the question still remains as to what we ought to do with this amplified power of self-transformation.

Indeed, in this respect, it is not without import how common the Spock character in the science fiction genre is. Primarily existing as already formed, a being of pure logic and dispassionate reason, the Spock character appears either in the guise of an ancient civilization whose history is rapidly explicated in the opening chapters of a narrative, or as an artificial being whose mimesis of human traits elicits comic relief and a somewhat crude mirror of ourselves, but whose story of becoming is rarely foregrounded. Leaving aside the question of whether this fictional creature of pure reason and neutral judgment represents a desirable archetype of self-mastery and reason – this character is obviously a caricature and much more interesting to examine as a symptom than as a role model – the question that begs attention is the story of the genesis of such a creature. As hilarious as we may find characters such as Spock or Commander Data, who does not secretly yearn for their impassive objectivity after a painful breakup or yet another grueling day of senseless labour alongside barely-tolerable colleagues? Or, perhaps, after the emptiness that follows the satisfaction of a desire, obsession or addiction, and the recognition of one’s powerlessness in pursuing satisfaction, no matter how self-destructive it is?

There is a remarkable similarity between the nerd fantasy of Spock and the proliferation of contemporary New Age spiritualisms, since both stem from the pain of encountering one’s limits. Kundera famously defined kitsch[3] as the depiction of a “world without shit”, without the messy content of the everyday, and it is always the other who succumbs to kitsch fantasies, or we admit to succumbing to them ourselves, but the other’s kitsch is always more hilariously ridiculous than ours. One needs only to watch a variety TV show or a comedy from a foreign country to recognise how ridiculous another’s idea of life minus shit is perceived to a foreigner. Hollywood romantic comedies and Bollywood dramas both fall in this genre, indeed, most popular culture, produced as entertainment, provides relief from the everyday through kitsch feel-good narratives. The hero gets the girl and tragic events turn out to not have been meaningless, in the end.

I previously mentioned two such genres of kitsch, nerd utopias such as Star Trek and new age spiritualism. Both idealise an ascent beyond the everyday banality of the human and its messy emotions, and both can be ridiculed for providing kitsch speculations of an ascent beyond the contradictions and torments of desire and the quotidian. Such genres maintain a focus on kitsch relief, yet beyond the entertainment of comedy or drama, their utopian dreams exemplify the Übermensch dreams we harbour of overcoming the present and ascending to greater heights, be these in the form of ancient alien races or the attainment of spiritual nirvana. Spock and Data however are baffled by and seem to lack something crucial about being human, this crucial element is human imperfection, and the moral caveat of Star Trek is one of mythologising human finitude: to be Data is to lack not only human weakness but also humanness. Nonetheless Data’s allure is irresistible, and even if this example of kitsch is culturally specific and might appear ridiculous to a non-westerner, underlying it are all too human concerns with imperfection. The converse is true, as the mere mention of eastern spirituality to a westerner will often conjure up new age caricatures and seem incompatible with reason. Regardless of the caricature, there have been many useful exchanges between the east and the west, Nietzsche being just one important example. Gandhi and Singh bring up Nietzsche’s spirituality, and it is amply accepted that Nietzsche’s Übermensch was a spiritual project, influenced by both the classical Greek philosophical tradition and Vedic texts. Abir Taha[4] examines how the Nazis were aware of the spiritual aspect of Nietzsche’s ideas, and how they were in fact much closer to his thought than the edited texts released by his sister, uncomfortably so.

The realisation of a distinguishing excellence, an excellence which if purely individualist – the main problem with new age practices – brings with it a conflicted relationship to collectivity and democracy. This relationship between Prometheanism and democracy must be examined further. The necessary correctives to maintain compatibility between these two concepts which have shaped, for better or worse, much of the past two centuries can be examined with two concepts, one a child of the Western philosophical tradition, the other from Gandhi and Singh’s account of a minor – meant in the Deleuzian sense[5], rather than to denote its relative importance – Eastern spiritual tradition: contingency and imperfection, respectively. Meillassoux’s central focus on the necessity of contingency[6] vitiates any claim towards historical purity of a people as the chosen ones who will permit the rise of the Übermensch, while also destroying the possibility of grand narratives, be they of progress or of racial purity, by deflating any myth of the given upon which to build the foundational claims necessary for constructing a grand narrative. This focus on contingency has been critiqued for leading to political indeterminacy. This critique is valid if contingency itself is mythologised, leading to contingency mysticism, however if contingency is taken as a fact of reality – amply supported by scientific knowledge – and not a value in itself, then its political implications inevitably lead to a sense of urgency in orienting oneself towards the construction of a desirable future which is not determined in advance. Meillassoux’s theological stance of the virtual god who does not exist but could possibly in the future, is a position that allows for human agency in an indifferent universe.[7]

Moral imperfectionism, on the other hand, ties collectivity firmly to self-mastery, and Ghandi and Singh speak of the doublet of ascent-descent, perfection-imperfection, such that both Nietzsche’s Zarathustra and the real historical figure of Sri Ramakrishna Paramahamsa turn back from total liberation from everyday experience in order to help others in their ascent. This affirmation of imperfection rejects uncritical forms of utopianism which fetishize the circumvention of both conflict and becoming, while positing a critical utopianism that conceived as a process rather than an end state. If we take both contingency and imperfection as inescapable, the Promethean projects of our time must be seen as divested of any fixed endpoint and any final utopia, be it nerd space opera, Soviet communism or hippie localism. Our weakness for kitsch is just one of our many imperfections, but rather than a blemish to be scrubbed away it is due to these many weaknesses that our contingent incompleteness, our eternal work-in-progress is highlighted as what provides the conditions for further collective betterment. The best conclusion to this response essay then, is the following phrase from Gandhi’s conclusion, “We are botched, therefore we are potential.”

 

NOTES
[1] The Xenofeminist Manifesto. (2015). [online] Available at:http://laboriacuboniks.net/ [Accessed 16 Jun. 2015].
[2] Gandhi, L. (n.d.). The Common Cause.
[3] Kundera, M. (1984). The unbearable lightness of being. New York: Harper & Row.
[4] Taha, A. (2005). Nietzsche, Prophet of Nazism. Bloomington, Ind.: AuthorHouse.
[5] Deleuze, G. and Guattari, F. (1986). Kafka. Minneapolis: University of Minnesota Press.
[6] Meillassoux, Q. (2009). After Finitude. London: Continuum.
[7] Meillassoux, Q. (1996). L’Inexistence Divine.